Payment & Shipping

Shipping conditions

For VAT-exempt intra-community deliveries, please enter your VAT ID.

We deliver to the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

Shipping costs (plus the respective shipping country VAT rate)

The shipping costs are calculated according to the shipping weight and are displayed in the shopping cart.

Italy, Austria and Germany (including VAT):
up to 30 KG: 9,70 Euro
up to 60 KG: 19,40 Euro, etc.

IMPORTANT: For deliveries abroad the following applies:
In accordance with European regulations, the respective sales tax of the country of delivery will be charged according to the country of delivery.

The shipping costs to foreign countries listed here are accordingly listed without sales tax. In the shopping cart, the shipping costs including VAT of the respective country of delivery are displayed. The shipping costs are calculated depending on the weight, as follows (the shipping costs are shown below in steps. You can see the intermediate steps in the shopping cart):

Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Poland and Czech Republic:
Up to 2 KG = €12.80, up to 5 KG = €14.40, up to 10 KG = €17.00, up to 20 KG = €22.20, 30 KG = €27.40.

Slovakia, Slovenia, Spain and Hungary:
Up to 2 KG = €13.50, up to 5 KG = €15.60, up to 10 KG = €19.20, up to 20 KG = €26.30, 30 KG = €33.40

up to 2 KG = 17,40 €, up to 5 KG = 19,50 €, up to 10 KG = 23,10 €, up to 20 KG = 30,20 €, 30 KG = 37,30 €

Bulgaria, Estonia, Greece, Great Britain, Ireland, Iceland, Croatia, Latvia, Lithuania, Malta, Norway, Portugal, Romania and Cyprus:
Up to 2 KG = €13.90, up to 5 KG = €16.40, up to 10 KG = €20.60, up to 20 KG = €29.00, 30 KG = €37.40.

Up to 2 KG = 18,00 €, up to 5 KG = 20,50 €, up to 10 KG = 24,70 €, up to 20 KG = 33,10 €, 30 KG = 41,50 €.

Delivery countries outside the EU

The following shipping costs are calculated without VAT. There will be charged 5,00 € handling costs for the preparation of the customs documents. 
In case of delivery to non-EU countries, further customs duties, taxes or fees may be payable by the customer, but not to the supplier, but to the customs or tax authorities responsible there. The customer is advised to enquire about the details with the customs or tax authorities before placing the order.

Switzerland and Liechtenstein:
Up to 2 KG = €13.10, up to 5 KG = €14.80, up to 10 KG = €17.70, up to 20 KG = €23.40, 30 KG = €29.10.
Great Britain:
Up to 2 KG = €13.90, up to 5 KG = €16.00, up to 10 KG = €19.60, up to 20 KG = €23.10, 30 KG = €33.80

Iceland and Norway:
Up to 2 KG = € 13.90, up to 5 KG = € 16.40, up to 10 KG = € 20.60, up to 20 KG = € 29.00, 30 KG = € 37.40

Delivery times
Unless otherwise stated in the respective offer, the goods will be delivered within 3 - 4 days for domestic deliveries (Austria/Germany) and within 6 - 8 days for international deliveries after conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Important for commercial orders without VAT:

Please state your sales tax identification number. After receipt of your order, we will check the validity of your VAT ID number. If it is confirmed successfully, we will convert the order to "intra-community delivery" and invoice your order without VAT.
  • If you choose one of the payment options that collect the amount directly with the completion of the order (PayPal, credit cards or Sofort Überweisung from Klarna), you will be refunded the VAT after the check of the (VAT ID).
  • If you select the payment option "EU standard bank transfer", you will receive an e-mail with our bank details after the (VAT ID) has been checked. At this time, the amount without VAT will be shown, which you can then transfer.

The minimum order value is: 25,00 €.
Below the minimum order value we charge a minimum quantity surcharge of 10,00 €.

Accepted Payment options

-  Prepayment via transfer
-  Payment via Sofortüberweisung [immediate transfer]

via PayPal Checkout:
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment via instalment purchase
-  Payment via giropay
-  Payment by invoice (via Ratepay)

In case of questions, please contact us at the contact details mentioned in the Legal Notice.